1. Provide us specifications about your sample via inquiry@vvhair.net.
2. Receive a Performa Invoice that confirms your order details.
3. Make a payment via PayPal.
Please note: If the sample you received does not meet your standard, we can adjust it or make a new one based on your requirements.

Yes, we do! We can provide you free samples of our curls. All you have to pay is shipping fee.

There is no strict standard to grade human hair (e.g. 3A, 5A, 10A). All of our products are made of 100% Chinese virgin hair that are cuticle aligned.
Cuticle aligned hair is hair carefully collected in ponytails, so the hair scales are in the same direction. This hair has minimal shedding and tangling when you run your fingers through it. It feels much smoother than any other hair and lasts the longest time.

We have a professional purchase department that travels regularly to southern China (mainly Yunnan and Sichuan) to purchase hair that meets our own standard.

Weft: 1-2 Weeks
Clip-In: 2-3 Weeks
U-Part: 2-3 Weeks
Ponytail: 1-2 Weeks
Customization: 4-8 Weeks

Yes! We ship to almost all countries.

Within 7 days after delivery, we offer free returns or exchanges if you found any quality issue affecting sales of our items. If it is not about quality issue, we still offer free repair services, but not free-shipping. The repair services include free hair cleaning, free fixing for ripped lace, etc.

We accept payments via PayPal, Telegraphic Transfer (TT), MoneyGram, and Western Union for secure transactions.

We only accept the most trusted forms of payment, which are designed to safeguard buyer’s rights and interests. Most payments are processed via PayPal, which offers the highest level of encryption and data security to protect your payment details. PayPal does not share any information with us except your order and delivery details. It also has a dispute resolution process if the hair you received has serious quality issues or is significantly not as described.